Abstract
Introduction
Experiment
Results
Discussion
Conclusions
Acknowledgements
References
Appendices
Credits
Feedback
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Text vs. Graphical Links in an E-commerce Website
Results
The experiment measured three items about the tasks
performed: the number of additional pages visited (i.e. the total number
of pages visited minus the minimum number of pages to be visited to complete
the task), the time to completion of the task, and the subject's rating
on ease of navigation of each site. Since the subjects performed two tasks
per treatment, the two data values for each subject were averaged together.
The Mean and Standard Deviation for each set of data is listed below. All
of the statistical calculations were done using Microsoft Excel 97. The
raw data collected can be found in the appendices.
|
Number of Extra Pages Visited |
Time to Completion (in seconds) |
Subject Rating of Ease of Navigation |
|
Text Links Site |
Text + Graphics Links Site |
Graphic Links Site |
Text Links Site |
Text + Graphics Links Site |
Graphic Links Site |
Text Links Site |
Text + Graphics Links Site |
Graphic Links Site |
| Mean |
0.083 |
0.167 |
0.646 |
18.708 |
19.583 |
26.333 |
3.292 |
1.333 |
3.792 |
| Standard Deviation |
0.319 |
0.504 |
0.683 |
8.640 |
10.089 |
13.187 |
2.789 |
1.274 |
2.395 |
Below are graphs displaying the Mean and Standard Deviation for each
aspect of the experiment that was measured. Also include with each chart
is an ANOVA for each statistic measured. The Mean, Standard Deviation,
ANOVA and charts were calculated and generated using Microsoft Excel 97.
Since the experiment was designed as a 1X3 experiment and each subject
performed tasks on with each treatment of link styles, a Single-Factor
within groups analysis ANOVA with alpha = 0.05 was conducted for each statistic
measured.
-
This first chart shows the number of additional pages subjects traversed
when searching for products in each of the three treatments of link styles
(Text, Text + Graphics, Graphics). There is an obvious difference in the
Mean of the Graphical link site and the Text and Text plus Graphics site.
Over half of the subjects (14 out of 24) visited at least one unnecessary,
additional page when traversing the graphical link site. Subjects visited
extra pages the least on the Text links site.
Anova: Single Factor
SUMMARY
| Groups |
Count |
Sum |
Average |
Variance |
| Text Links Only Site |
24 |
2 |
0.083 |
0.101 |
| Text + Graphics Links Site |
24 |
4 |
0.167 |
0.254 |
| Graphic Links Site |
24 |
15.5 |
0.646 |
0.467 |
ANOVA
| Source of Variation |
SS |
df |
MS |
F |
P-value |
F crit |
| Between Groups |
4.424 |
2 |
2.130 |
8.072 |
0.0007 |
3.130 |
| Within Groups |
18.906 |
69 |
0.286 |
| Total |
23.330 |
71 |
The ANOVA run on the data for the number of extra pages visited by subjects
revealed that the results are statistically significant. The F value for
the data was 8.072, which is greater than the Fcrit value of 3.130. In
addition, the P-value for the ANOVA was 0.0007, which is less than the
alpha value of 0.05 set when we ran the ANOVA.
-
The second chart displays the time subjects took to complete the tasks
at hand. The Means for the Text and Text plus Graphics sites are suprisingly
close to one another. The Text plus Graphics navigation, though, exhibits
a higher standard deviation, suggesting a larger fluxuation in the time
subjects took. Overall, subjects appeared to take the longest on the Graphics
site. Due to the fact that each page was preloaded on the testing machine
and cache locally on the hard drive, this difference is unlikely to be
due to the downloading time of the images on the graphics site.
Anova: Single Factor
SUMMARY
| Groups |
Count |
Sum |
Average |
Variance |
| Text Links Only Site |
24 |
449 |
18.708 |
76.650 |
| Text + Graphics Links Site |
24 |
470 |
19.583 |
101.797 |
| Graphic Links Site |
24 |
632 |
26.333 |
173.906 |
ANOVA
| Source of Variation |
SS |
df |
MS |
F |
P-value |
F crit |
| Between Groups |
835.75 |
2 |
417.875 |
3.578 |
0.0332 |
3.130 |
| Within Groups |
8058.13 |
69 |
116.784 |
| Total |
8893.88 |
71 |
The ANOVA run on the data for the time subjects took to complete the
navigation tasks revealed that the results are statistically significant.
The F value for the data was 3.578, which is greater than the Fcrit value
of 3.130. Also, the P-value for the ANOVA was 0.0332, which is less than
the alpha value of 0.05 set when we ran the ANOVA, further validating the
statistical significance of the data.
-
The final chart highlights the subjects' ratings of the ease of navigation
for each treatment. Subjects used a scale of 0 to 9, with 0 being easy
and 9 representing hard to rate the ease of navigation of each treatment
for link style. Subjects rated the Text plus Graphics site as the easiest
to navigate. The fact that the Means for the other two treatments are relatively
close appears to place Text and Graphic Link navigation at the same level
of difficulty.
Anova: Single Factor
SUMMARY
| Groups |
Count |
Sum |
Average |
Variance |
| Text Links Only Site |
24 |
79 |
3.292 |
7.781 |
| Text + Graphics Links Site |
24 |
32 |
1.333 |
1.623 |
| Graphic Links Site |
24 |
91 |
3.792 |
5.737 |
ANOVA
| Source of Variation |
SS |
df |
MS |
F |
P-value |
F crit |
| Between Groups |
81.028 |
2 |
40.514 |
8.027 |
0.0007 |
3.130 |
| Within Groups |
348.25 |
69 |
5.047 |
| Total |
429.278 |
71 |
The ANOVA run on the data for the subjects' rating on the ease of navigation
through each site revealed that the results are statistically significant.
The F value for the data was 8.027, which is less than the Fcrit value
of 3.130. Also, the P-value for the ANOVA was 0.0007, which is less than
the alpha value of 0.05 set when we ran the ANOVA.
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