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2001 : Web : Searching for Airline Tickets: A Comparison of Tabular and Graphical Presentations |
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Authors
Tsz-Chiu Au-chiu@cs.umd.edu
Kelvin Kam Wing Chu-kchu@cs.umd.edu
Yu Deng-yuzi@cs.umd.edu
Xue Wu-wu@cs.umd.edu
Abstract
With the emergence of online travel sites, many individuals are
purchasing airline tickets over the internet. The airline flight
information provided by these sites are usually displayed in textual
tabular format and sorted in ascending order by their prices.
However, many researchers suggest that visualizing data with a
temporal layout such as a timeline is a common and effective means
to present such data. This experiment studied the effectiveness of
two temporal data presentation strategies (Tabular vs. Graphical)
for air tickets. The twenty subjects in the experiment were split
into two groups. Results show that user performance speed for the search tasks
and the recall tests favored the graphical presentation. There were very
few errors with either presentation. Subjective preferences were the
same for both presentations. The outcome of this study confirms our
belief in the benefits of listing air tickets by graphical
presentation than by tabular presentation. Graphical presentation
can provide information in a more compact form, producing faster
user performance and better user retention.
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