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| SHORE 2001 :
Web : The Menu Design and Navigational Efficiency
of the E-Maryland Portal |
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Conclusion
5.1 Impact for practitioners
For those designing novel interfaces they need to be made aware that if their design is
not intuitive, they risk confusing or frustrating their users. How visually
appealing the interface is may not be a factor at all in user preference of a site.
Also, site designers need to remember that in general broader/shallower trees are better
and helps to accommodate experienced users.
5.2 Suggestions for future researchers
Currently many web-sites use something called cascading menus as an alternative to
accessing links on different levels of the site structure. It would be interesting
to see what are the benefits and disadvantages to using such a menu system. It would
also be interesting to compare and come up with different novel menu systems.
5.3 Refine the theory or develop a new one
Performance
times for version 1 and version 2 are about the same since they use the same link tree
structure. Users prefer version 2 over
version 3 because the category semantics are often confusing.
Other suggestions
At least 70% of the subjects failed to find at least one of the links in the task
list. There were quite a few comments about how the categories were badly
organized. We suggest taking another look at how things are categorized, and develop
a mechanism, through surveys and usage stats, for categorizing links.
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