Questionnaire
Please check /select one item per question or enter information in the given blanks where appropriate.
Sex:
Female
Male
Age:
in years
Year:
Freshman
Sophomore
Junior
Senior
Graduate
Major:
1. How often do you visit the Internet?
Never
Less than once a week
Once a week
At least 2-3 times a week
Every day
2. How many hours a day do you spend on the Internet?
Less than 1 hour
1-3 hours
More than 3 hours
3. How many times have you purchased any product over the Internet in the last 12 months?
Never
1 to 3 times
3 to 10 times
over 10 times
4. Rate the importance of each of the following factors for your decision on purchasing on-line:
(1 (the least important) to 9 (the most important))
External testimonials about the product:
1
2
3
4
5
6
7
8
9
Security and privacy seals (graphic):
Contact number available:
Being able to visit the real store:
Clearly stated return policy:
Possibility to return your purchase at a nearby store:
Privacy statements:
Merchandize type:
Discount or special offers:
Ease of use of the website:
Professional design of the website:
5. Did you know about at least one of the following, before this evaluation:
Good Housekeeping Magazine;
VeriSign security seal;
BBB online reliability program
?
Yes
No
6. How concerned are you about security on the Internet in relation to making on-line purchases?
Not at all concerned
A little concerned
Somewhat concerned
Very concerned
7. Would security features be a factor in your choosing whether or not to do business with an internet-based company?
Not a factor
A small factor
A significant factor