SUBJECT SATISFACTION QUESTIONNAIRE

 

Please read the following questions and circle the numbers that most appropriately reflect your impressions about using the system.

1] Overall reaction to the system :

frustrating satisfying

1 2 3 4 5 6 7 8 9

rigid flexible

1 2 3 4 5 6 7 8 9

2] The layout of the screen was :

llogical logical

1 2 3 4 5 6 7 8 9

3] Going back to the immediate previous screen using the history feature was :

impossible easy

1 2 3 4 5 6 7 8 9

4] Accessing any of the previously visited screens was :

difficult easy

1 2 3 4 5 6 7 8 9

5] Learning to operate the system was :

difficult easy

1 2 3 4 5 6 7 8 9

6] Exploration of features was :

risky safe

1 2 3 4 5 6 7 8 9

7] Remembering how to use the history feature was :

difficult easy

1 2 3 4 5 6 7 8 9

8] You can navigate the web pages knowing only a few commands :

with difficulty easily

1 2 3 4 5 6 7 8 9

9] The initial instructions given were :

inadequate adequate

1 2 3 4 5 6 7 8 9

10] Please provide any further comments :