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Software Feedback
and its influence on command reissuance

Appendices

Appendix A
Appendix B

All calculations and graphs use Corel® Quattro® Pro release 8.

Each treatment's mouse-click data was added in order to evaluate the number of mouse-clicks each subject performed for each treatment. The unmodified data file containing all recorded command information is located here.
data format = "ID",treatment,file,save,exit,edit,copy,cut,paste,mail,open,reply,new,send,forward,delete,(start time in sec),(stop time in sec)

The following are "emailed" thoughts that the subjects had regarding the Email Client software:

  • Treatment 1 (no feedback)
  • Treatment 2 (Progress Bar)
  • Treatment 3 (Text)
  • Treatment 4 (Text & Progress Bar)

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