Education

Master of Education in Education Policy, Planning and Administration, December 1997
Concentration: Curriculum Theory & Development
University of Maryland College Park, Maryland

Work Experience

 

Director, Academic and User Support

Director of Academic and User Support unit. Responsible for leading and managing group which enhances the productivity of the University community and makes information technology accessible through supporting faculty, students, and staff in designing, integrating, and using technology in teaching, learning, and research, as well as, providing support for the University's business and administrative processes.

• Work with managers to continuously assess Academic and User Support customer needs taking into account constant changes in technology. Try to anticipate these needs and advances in technology.
• Coordinate and communicate between Office of Information Technology groups, and between Office of Information Technology and other University organizations.
• Collaborate with Assistant Director of Research Support to provide support for research activities and specialized support for scientific visualization and statistical analysis.
• Collaborate with Assistant Director of Teaching and Learning Support to provide support for the use of instructional technologies both in and out of the classroom.
• Collaborate with Manager of Instructional Technology Support to provide support for electronic resources and teaching theaters on campus.
• Collaborate with Manager of Classroom Technology Support to provide support for technology-rich classrooms on campus.
• Collaborate with Manager of Technology Training Services to provide training offerings to faculty, staff, and students.
• Collaborate with Associate Director of Customized Support Solutions to provide support for remote sites such as Main Administration, R. H. Smith School of Business, and Univerisities at Shady Grove. In addition, work with Associate Director to provide campus information services for University community.
• Collaborate with Manager of Consulting Services and Help Desk to provide a single point of contact for the University community for all OIT products and services.
• Collaborate with unit managers to supervise Academic Technology Coordinators who provide outreach to the colleges and schools by acting as the liaison between OIT and their locally assigned college or school.
• Meet with visitors from other organizations and other countries, prepare and give formal presentations, respond to requests for information
• Collaborating with Office of Continuing and Extended Education to provide faculty development support for e-learning program
• Coordinate Student Technology Fee Advisory Committee activities.
• Participant in internal and campus-wide committees.
• Member of Continuing Education Advisory Committee
• Member of Teaching Facilities Committee
• Member of Committee on Fair Use Guidelines
• Member of Retention Policy Implementation and Assessment Committee
• Member of Peer Consulting Network (Office of Organizational Effectiveness)

 

Director, Academic Support

Director of Academic Support unit. Responsible for leading and managing group which provides leadership in the innovative use of technology in education and research at the University of Maryland.

• Work with managers to continuously assess Academic Support customer needs taking into account constant changes in technology. Try to anticipate these needs and advances in technology.
• Coordinate and communicate between Office of Information Technology groups, and between Office of Information Technology and other University organizations.
• Collaborate with Assistant Director of Research Support to provide support for research activities and specialized support for scientific visualization and statistical analysis.
• Collaborate with Manager of Teaching and Learning Support to provide support for the use of instructional technologies both in and out of the classroom.
• Collaborate with Manager of Classroom Technology Support to provide support for technology-rich classrooms on campus.
• Collaborate with Manager of Technology Training Services to provide training offerings to faculty, staff, and students.
• Supervise Academic Technology Coordinators who provide outreach to the colleges and schools by acting as the liaison between OIT and their locally assigned college or school.
• Sponsor OIT Research Advisory Committe and OIT Teaching and Learning Advisory Committee.
• Meet with visitors from other organizations and other countries, prepare and give formal presentations, respond to requests for information
• Collaborating with Office of Continuing and Extended Education to provide faculty development support for e-learning program
• Coordinate Student Technology Fee Advisory Committee activities.
• Participant in internal and campus-wide committees.
• Member of Continuing Education Advisory Committee
• Member of Teaching Facilities Committee
• Member of Committee on Fair Use Guidelines
• Member of CLIS Dean Search Committee.

Director, Technology Enhanced Learning

Office of Information Technology
July 2000 - September 2001

Director of Technology Enhanced Learning unit. Responsible for leading and managing group which provides a support infrastructure for faculty, students, and staff for enhancing the teaching/leaning process through the use of technology.

• Work with managers to continuously assess Technology Enhanced Learning customer needs taking into account constant changes in technology. Try to anticipate these needs and advances in technology.
• Coordinate and communicate between Office of Information Technology groups, and between Office of Information Technology and other University organizations.
• Manager of Teaching/Learning Technology Center which provides instructional technology support for faculty, staff and students who utilize our facilities, including the Teaching/Learning Theaters and the Technology Classrooms.
• Provided guidance to manager of facilities design and support to provide support for technology-rich classrooms on campus.
• Collaborate with manager of instructional technology training to provide training offerings to faculty, staff, and students.
• Meet with visitors from other organizations and other countries, prepare and give formal presentations, respond to requests for information
• Manage and administer daily operational activities.

Manager of WebCT initiative. Responsible for supporting use of WebCT.

• System administrator for WebCT server
• Create and conduct WebCT training modules
• Provide technical support for use of WebCT
• Spearheading activities of WebCT Institute program
• Collaborating with Office of Continuing and Extended Education to provide faculty development support for e-learning program

Participant in internal and campus-wide committees.

• Member of Continuing Education Advisory Committee
• Member of Teaching Facilities Committee
• Member of several search committees for technology-related positions on campus.

Chair of WebCT Product Advisory Board.

• Facilitate online discussions on issues brought forth by WebCT
• Help manage WebCT Advisory Board course space
• Member of WebCT Academic Advisory Board
   

Acting Director, Technology Enhanced Learning

Office of Information Technology
May 1999 - July 2000

Acting Director of Technology Enhanced Learning unit. Responsible for leading and managing group which provides a support infrastructure for faculty, students, and staff for enhancing the teaching/leaning process through the use of technology.

• Work with managers to continuously assess Technology Enhanced Learning customer needs taking into account constant changes in technology. Try to anticipate these needs and advances in technology.
• Coordinate and communicate between Office of Information Technology groups, and between Office of Information Technology and other University organizations.
• Manager of Teaching/Learning Technology Center which provides instructional technology support for faculty, staff and students who utilize our facilities, including the Teaching/Learning Theaters and the Technology Classrooms.
• Provided guidance to manager of facilities design and support to provide support for technology-rich classrooms on campus.
• Collaborate with manager of instructional technology training to provide training offerings to faculty, staff, and students.
• Meet with visitors from other organizations and other countries, prepare and give formal presentations, respond to requests for information
• Manage and administer daily operational activities.

Manager of WebCT initiative. Responsible for supporting use of WebCT.

• System administrator for WebCT server
• Create and conduct WebCT training modules
• Provide technical support for use of WebCT

Participant in internal and campus-wide committees.

• Member of Continuing Education Advisory Committee
• Member of several search committees for technology-related positions on campus.

Chair of WebCT Product Advisory Board.

• Facilitate online discussions on issues brought forth by WebCT
• Help manage WebCT Advisory Board course space

Coordinator, Instructional Technology & Support

Academic Information Technology Services
February 1995 - May 1999

Manager of Teaching Theater project. Responsible for operation and use of the Teaching Theaters.

• Managed instructional support of high-tech teaching environment, including identifying and developing teaching/learning paradigms and materials, conducting orientation sessions and facilitating collaboration between faculty.
• Coordinated scheduling of full-time classes in the Teaching Theaters in conjunction with Teaching Theaters Steering Committee.
• Handled public relations by conducting demonstrations of the unique environment offered by the Teaching Theaters.
• Facilitated electronic-supported group meetings.
• Wrote periodic reports, manuals, and technical papers.

Coordinator of instructional technology support. Responsible for supporting the use of technology in the teaching/learning process.

• Managed WebCT effort on campus.
• Chaired selection committee
• Administered WebCT server
• Created and conducted WebCT training modules
• Coordinated integration of WebCT into existing administrative systems
• Provided instructional support and training as part of Institute for Instructional Technology.
• Authored World Wide Web pages for Teaching Technologies home pages and University MESL project pages.

Technical consultant to various projects on campus

• Served as Technology Coordinator of Museum Educational Site Licensing (MESL) Project on Maryland campus.
• Participated on planning committees for various conferences and projects on campus including:
• State of the Arts: Production, Reception, and Teaching in the Digital World Conference sponsored by Center for Renaissance & Baroque Studies, UMD Committee for Creative Humanities Aplications in the New Technologies, Academic Information Technology Services, College of Arts & Humanities, Maryland State Department of Education, and Celebration of the Arts program.
• Attending to Technology Conference sponsored by Center for Renaissance & Baroque Studies, College of Arts & Humanities, and Academic Information Technology Services
• Teaching the Humanities through Technology Summer Institute sponsored by Center for Renaissance & Baroque Studies, UMD Committee for Creative Humanities Aplications in the New Technologies and the National Digital Library Program of the Library of Congress
• The World Wide Web as instructional delivery system in Landscape Architecture education USDA Grant

Participant in internal and campus-wide committees.

• Member of Provost's Continuing Education Advisory Committee
• Lead CQI internal review of Site Licensing Process in Academic Information Technology Services.
• Member of several search committees for technology-related positions on campus.

Chair of WebCT Product Advisory Board.

• Facilitate online discussions on issues brought forth by WebCT
• Help manage WebCT Advisory Board course space

Instructional Multimedia Coordinator

Information Technology Services

Multimedia specialist for ND Higher Education Computer Network. Coordinated the University Multimedia Center project.

• Determined and recommended multimedia hardware and software needs.
• Supported faculty in their research efforts and efforts to apply multimedia technology in their teaching.
• Installed, maintained, and upgraded multimedia systems.
• Provided user administration and support for multimedia file server.
• Authored, edited, and evaluated documentation for use of multimedia equipment and information on the Multimedia Center.
• Developed training materials for and conducted introductory and advanced multimedia workshops.
• Investigated and evaluated new multimedia technologies.
• Provided technical support and training for faculty using multimedia classroom.
• Conducted demos and in-service training on the use of multimedia at North Dakota State University.
• Supervised and trained student employees.
• Member of Multimedia Coordinating Committee, University Multimedia Center Advisory Committee, Instructional Computing Conference Steering Committee, and Multimedia User Group.

DP Systems Programmer II

Computer Science Center

Team Leader of AT&T Teaching Theater project.

• Managed support (instructional, technical, scheduling, maintenance) of high-tech teaching environment.
• Handled public relations by conducting demonstrations of the unique environment offered by the Teaching Theater.
• Facilitated electronic-supported group meetings.
• Defined and implemented scheduling and application process for use of room.
• Administrated Novell network system.
• Maintained network and computer hardware.
• Designed, developed and installed software and network environment.
• Supervised and trained student staff.
• Secretary of University of Maryland System Novell User Group.
• Member of Computer Science Center Instructional Support Committee.

Design Programmer Analyst

Knowledge Engineering & Expert Systems
February 1989 - August 1990

Programming support for expert systems applications.

• Completed, implemented and maintained PC-based expert system that integrates a knowledge-based expert system with databases and CAD software in a DOS environment.
• Maintained and enhanced the UNIX-based expert system which determines corrective actions required during engine acceptance testing.
• Conducted evaluation of PC tools for expert system development.
• Investigated and identified potential hypertext/ hypermedia applications.
• Served as both a leader and member of a group team involved in Quality Awareness Process.

Programmer Analyst

Computer-Aided Engineering
June 1987 - February 1989

Programming support for design engineers.

• Handled programming support through developing and modifying FORTRAN code.
• Conducted evaluation of IBM Vector Facility by attending a course and vectorizing existing code for testing.
• Developed code involving use of IBM graPHIGS for graphics development.
• Supported mainframe engineering analysis software packages (IBM CAEDS, NASTRAN, ABAQUS, and FLUENT).
• Ported code from IBM 3090 to the IBM RT for secure computing project and supported UNIX user community.
• Investigated feasibility of applying engineering workstation technology in various engineering environments.

Publications & Presentations

Creating and Sustaining Online Community: Increasing Your Retention Rates. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2004. Workshop presented at the 6th Annual WebCT User Conference, held in Orlando, Florida.

WebCT User Groups - The Mid-Atlantic Experience. Ellen Yu Borkowski, University of Maryland and Brenda Knox, Johns Hopkins University, 2003. Presented at the 5th Annual WebCT User Conference, held in San Diego, California.

Hitting a Moving Target: Meeting Changing Faculty Needs for Online Training. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2002. Presented at Distance Learning, held in Madison, Wisconsin.

Creating and Sustaining Online Community. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2002. Workshop presented at Distance Learning, held in Madison, Wisconsin.

Creating and Sustaining Online Community: Increasing Your Retention Rates. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2002. Workshop presented at WebCT 4th Annual Conference, held in Boston, Massachussetts.

Planning a Campus-Wide Implementation of WebCT: The University of Maryland Experience. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2002. Presented at WebCT 4th Annual Conference, held in Boston, Massachussetts.

Looking Beyond Course Development Tools. Sunil Hazari and Ellen Yu Borkowski, Univeristy of Maryland, 2001. Presented and published at EDUCAUSE 2001 Conference, held in Indianapolis, Indiana.

Hitting a Moving Target: Meeting Changing Faculty Development Needs. Ellen Yu Borkowski and Paulette Robinson, University of Maryland, 2000. Presented at AECT International Conference, held in Denver, Colorado.

Hitting a Moving Target: Meeting Changing WebCT Faculty Development Needs. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, 2000. Presented at the Second Annual WebCT International Conference, held in Athens, Georgia.

Faculty Development For Web-Based Teaching: Weaving Pedagogy With Skills Training. Paulette Robinson and Ellen Yu Borkowski, 2000. Web-Based Learning and Teaching Technologies: Opportunities and Challenges, Anil Aggarwal (ed), Idea Group Publishing.

Ramping-Up Courses: Faculty Experiences of Using WebCT in Classes. Ellen Yu Borkowski, Jo Paoletti, Arthur N. Popper, Paulette Robinson, University of Maryland, 1999. Presented at From Innovation to Implementation - WebCT '99, held in Vancouver, Canada.

Emergent Patterns of Teaching/Learning in Electronic Classrooms. Ben Shneiderman, Ellen Borkowski, Maryam Alavi, Kent Norman, University of Maryland, 1999. Presented at the AERA Annual Meeting, Current Applications of Instructional Theory and Design in Technology session, held in Montreal, Canada.

Implementing and Supporting Web-Based Course Management Tools. Paulette Robinson and Ellen Yu Borkowski, University of Maryland, Norm Friesen, University of Alberta, Jean Henscheid, Washington State University, 1999. Presented at the AERA Annual Meeting held in Montreal, Canada.

Emergent Patterns of Teaching/Learning in Electronic Classrooms by Ben Shneiderman, Ellen Yu Borkowski, Maryam Alavi, & Kent Norman, 1998. Educational Technology Research and Development, 46(4), 23-42.

Maryland ISIS (Interactive System for Image Searching): Implementing a System to Facilitate Teaching with Digital Images by Ellen Yu Borkowski and Catherine Hays, 1998. Images Online: Perspectives on the Museum Education Site Licensing Project, Christie Stephenson and Patricia McClung (eds), Getty Information Institute.

Collaborative Software Development: Letting Users Drive the Process by Ellen Yu Borkowski and Catherine Hays, 1998. Presented as discussion session at EDUCOM '98 conference in Orlando, Florida.

Museum Digital Images in the Classroom: The MESL Experience by Christie Stephenson, Diana Vogelsong, Catherine Hays, Ellen Yu Borkowski, Beth Sandore, and Howard Besser, 1998. Presented at the ALA Annual Conference in Washington, D.C.

Collaborative Software Development: Letting Users Drive the Process by Ellen Yu Borkowski and Catherine Hays, 1998. Presented at the Regional User Services Conference '98 in College Park, Maryland.

Bringing Content Closer to the Student: An Art History Example by Ellen Yu Borkowski and Sharon Gerstel, 1997. Presented as discussion session at EDUCOM '97 conference in Minneapolis, Minnesota.

Teaching/Learning in the High-tech Classroom: Lessons Learned from Faculty and Students By Ellen Yu Borkowski, 1997. Presented at Human-Computer Interaction Lab 14th Annual Symposium & Open House, College Park, Maryland.

Supporting teaching and learning via the Web: Transforming hardcopy linear mindsets into Web flexible creative thinking By Ellen Yu Borkowski, David Henry, Lida Larsen and Deborah Mateik, 1996. Presented at WebNet '96: World Conference of the Web Society, San Francisco, California.

Teaching Theaters at the University of Maryland By Ellen Yu Borkowski, 1996. Presented at Transforming Classrooms through Technology Conference, State College, Pennsylvania.

Windows of Opportunity By Ben Shneiderman, Maryam Alavi, Kent Norman and Ellen Yu Borkowksi, 1995. November 1995, Communications of the ACM.

Digital Information: Developing a Working Agreement Between Museums and Universities By Ellen Yu Borkowski, Don McClelland, Patricia McClung, and Greg Welsh, 1995. Presented at EDUCOM '95 Conference, Portland, Oregon.

Building a multimedia infrastructure for faculty development By Ellen Yu Borkowski, Noel Anderson, William Maki, Val Tareski, and Richard Hanson, 1994. Poster session at ED-MEDIA F94 Conference, Vancouver, Canada.

Supporting Faculty in a High-Tech Teaching Environment By Ellen Yu and Walter Gilbert, 1992. Presented at ACM SIGUCCS 1992 Conference, Cleveland, Ohio.

A New Multifaceted Approach Applied to the Instruction of the Art and Science of Experimentation By Chris Borkowski and Ellen Yu, 1989.

Honors and Awards

 Outstanding Paper Award, WebNet 96: World Conference of the Web Society for Supporting teaching and learning via the Web: Transforming hardcopy linear mindsets into Web flexible creative thinking By Ellen Yu Borkowski, David Henry, Lida Larsen and Deborah Mateik.

Grants

Technical Knowledge

• Microsoft Windows 95
• Microsoft Windows 3.1
• Macintosh OS
• MS-DOS
• Novell Netware 3.11
• Unix

• WebCT
• World Wide Web Authoring Tools (PageMill, FrontPage)
• World Wide Web Browsers (Netscape Navigator, Microsoft Internet Explorer)
• HyperCard
• Multimedia ToolBook
• Microsoft Office Suite (PowerPoint, Word, Excel, Access)
• Adobe Premiere
• Adobe Photoshop
• Groupware Products (GroupSystems, VisionQuest)

• HTML
• HyperTalk
• OpenScript
• C
• Pascal
• FORTRAN

References

Last revised 7/2004.