refers to your efforts to create a sense of online community. Positive
climate building can reduce anxiety about communicating online, and contribute
to a positive collegial environment. Climate building can be developed
Use of first names by participants.
Responding promptly to messages sent to you.
Use of reinforcement phrases (i.e., "Good idea!" or "Thanks for the suggestions,"
Use of personalizing remarks (i.e., a reference to where you are working
-- home, office, terminal, what is happening around you, the weather, etc.).
Avoiding hostile or curt comments. No objectionable, sexist, or racist
language will be tolerated.
Promoting cooperation by offering assistance and support to other participants
and by sharing ideas.